Consumer Packaged Goods

Empowering growth in a dynamic industry

The consumer packaged goods industry is expanding rapidly, fueled by rising purchasing power, e-commerce growth, and a broadening supplier network. At Prim Dispatch, we enable CPG manufacturers and resellers to focus on their core business by managing non-core operations efficiently and reducing operational costs.

Flexible global delivery model

Our multi-location, global agent network ensures you have access to the right skills and resources at competitive rates. Whether you prefer onshore, nearshore, or offshore support, we tailor solutions to fit your business needs and budget.

Multilingual support for international success

With expertise in English, Spanish, and French, our team breaks down language barriers to help you reach customers across the globe. Our linguistic capabilities support your efforts to expand and succeed internationally.

Our comprehensive CPG services include:

• Direct-response telesales and customer service

• Outbound sales campaigns, cross-selling, and upselling

• Product and service promotions

• Order processing and tracking

• Lead generation and claim management

• Customer retention and awareness campaigns

• Market research and customer satisfaction surveys